Sustainable Management Services (SMS) is a group company of Ecom Agro-Industrial Corporation Limited, set up in 2006. SMS is a Licensed Marketing Agent, providing producers with Customized Supply Chain Solutions.
SMS markets clients’ coffee through its own catalogue at the weekly Nairobi Coffee Exchange and links growers to overseas buyers through direct sales. The company has a team of licensed experts who qualify the coffee before putting it on sale; and advice the growers on classification and analysis of their coffee in advance of the sale. SMS remits coffee proceeds after sales to its clients promptly, as stipulated in the Coffee Act of 2001.
SMS offers a wide range of management services touching on all aspects of the coffee business, regardless of the producers scale of operations. The services are out to offer the best extension and quality education to coffee farmers on Good Agricultural Practices (GAPS).
SMS has progressed into a stand alone entity that gives direct technical assistance to small holder farmers. Today SMS is assisting over 160,000 small holder farmers across Kenya through its network of promoter farmers and field offices.